SK Tes ITAD service saved €6 million in net financial return to the client for retired IT assets as part of their technology transformation project covering 90,000 assets across 87 countries.
Project scope and IT infrastructure snapshot for a global technology transformation program of SK Tes’ multinational client
90,000 |
260 |
87 |
1,000 |
Key Challenge: Managing reverse logistics for 90,000 IT assets within 12 months
SK Tes managed reverse logistics for 90,000 IT assets across 87 countries in 12 months, including collection, testing, data sanitization, IT asset disposition, and value recovery.
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'Workplace of the Future' Global Initiative
- EMEA (60 countries): 43,000 notebooks, 23,700 PCs
- APAC (17 countries): 13,250 notebooks, 3,500 PCs
- Americas (10 countries): 4,000 notebooks, 2,700 PCs
The SK Tes team embedded itself at the client campus with a 10-person team and established regional control towers in the US, Singapore, and Germany to manage a year-long transformation. A site-readiness algorithm and weekly rollout plan ensured real-time tactical response across diverse countries and time zones.
A traffic-light quality system used by the client showed SK Tes maintained a "green light" and 99% customer satisfaction throughout the project, resulting in a "Best Vendor for the IT Sector" award.
Multiple Service Benefits Delivered to the Client
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Partnership approach: Improved integration, communication, and real-time solutions.
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Global footprint: Reduced subcontractor need, providing consistent quality and lower risk.
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Local support: Local expertise resolved issues faster and more effectively.
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Impact on bottom line: €6 million returned to client via global remarketing network.
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Compliance benefits: Expert guidance ensured regulatory compliance across all countries.
Summary
Managing 90,000 assets across 87 countries requires global scale, local expertise, and a deeply integrated service approach. SK Tes is uniquely positioned to meet these demands and deliver measurable business and environmental value through its ITAD programs.
